Terms of Service

About the service

Hotel Lobby AI Video is an independent tool for creating an original-style orange-studio duet from two portraits. It is not affiliated with Migos, Quavo, Takeoff, or COLORS. It does not include the original recording or performance footage.

Your uploads and output

Only upload portraits you own or have permission to use. Do not use the service to impersonate someone, violate another person's rights, or imply endorsement by a real artist. You remain responsible for how you use and publish the generated result, including any music you add later. Your use of the service is also subject to our Acceptable Use Policy, which lists prohibited content and how violations are handled.

Generation and payment

Rendering requires an active paid plan when checkout is available. Processing time and output quality can vary, and individual renders may fail. Plan limits and prices are shown at checkout before purchase.

Refund policy

Purchases are final once a render has been successfully delivered. If a paid render fails, produces no usable output, or was charged in error, contact us within 14 days of the charge with your order details. We will re-run the job or refund the affected charge to the original payment method. We may decline a refund where the service was substantially delivered or where we detect fraud or abuse of the refund process.

Disclaimers and limitation of liability

The service is provided "as is" and "as available", without warranties of any kind, express or implied. AI-generated results are probabilistic: likeness, motion, and overall quality vary, individual renders may fail, and we do not guarantee that output will meet your expectations or be fit for a particular purpose. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

Breach, suspension, and termination

If you violate these Terms or the Acceptable Use Policy, we may reject jobs, remove generated content, suspend or terminate your account, and withhold refunds for unused services, with or without notice. Where required, we report unlawful content to the relevant authorities. You may stop using the service at any time and delete your account in the settings page. Sections that by their nature should survive (including disclaimers and liability limits) survive termination.

Contact

Questions about the service can be sent through the contact page or by email to support@hotellobbyaivideo.com.